We highly recommend booking in advance to secure your spot, especially during high season (June–October and December). Last-minute bookings are possible but subject to availability.

Absolutely. All our tours are led by licensed, English-speaking local guides who are trained to ensure your safety, comfort, and cultural understanding.

Each tour page clearly lists what's included and excluded — such as transportation, meals, entry fees, or equipment. Please review those sections carefully before booking.

Yes, we offer private and customizable experiences. You can request specific start times, pickup locations, or tailor an itinerary to your needs — just contact us directly.

Cancellations made at least 24 hours in advance are fully refundable. For some special tours or island trips, a longer cancellation window may apply — details are provided during booking.

Most of our tours are family-friendly. However, we always recommend checking the physical difficulty level listed on each tour page, and contacting us for personalized advice.

Yes, we offer discounts for group bookings, students, and residents. Let us know the size of your group and we’ll provide a custom quote.